User Privacy
Policy
YOUR DATA, YOUR RIGHTS, OUR RESPONSIBILITY
1. Data Collection
We collect the following information to provide seamless service:
- Personal details (name, email, phone)
- Location data for delivery
- Transaction history
- Device information
- Payment details (encrypted)
2. Data Usage
Your information is used exclusively for:
- Processing and delivering orders
- Improving service quality
- Secure payment processing
- Customer support
- Personalized recommendations
We never sell your personal data to third parties.
3. Location Access
Location permissions vary by app:
User App
Precise location for accurate delivery address and nearby vendor discovery.
Delivery App
Background location access for real-time order tracking and route optimization.
4. Data Security
We implement industry-standard security measures:
- 256-bit SSL encryption
- Secure cloud storage
- Regular security audits
- PCI-DSS compliant payments
- Two-factor authentication
5. Data Sharing
Limited data sharing occurs only with:
- Partner vendors (order details only)
- Delivery riders (delivery info only)
- Payment processors (encrypted)
- Legal authorities (when required)
6. Your Rights
You have complete control over your data:
- Access your data anytime
- Request data correction
- Delete your account
- Opt-out of marketing
- Export your data
7. Cookies & Tracking
We use cookies to enhance your experience:
- Essential cookies (required)
- Performance cookies (optional)
- Analytics cookies (optional)
- Preference cookies (optional)
You can manage cookie preferences in your browser settings.
8. Contact Us
For privacy-related queries, reach out to:
privacy@meatsfresh.com
+91-XXXX-XXXXXX
MeatsFresh HQ, India